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FAQs

Getting Started

Here’s an introduction and a 5 Step Process to help you as we get started!

1) What I Need to Get Started on a Project

• Your Logo (PDF, EPS or high res JPEG if possible)
• Hosting Login (hosting account and/or Cpanel login)
• Current Website Login (if currently a WordPress site)
• Images or any new pictures you’d like to use for the new site
• Brand style guide, colors or any special graphics being used

These items can be uploaded to you designated pCloud folder.

 

2) Tallyfy

Tallyfy is an awesome online platform for communication and project management. We’ll be using this to send messages, share files and track progress during the process. This will help alleviate content and images being lost in long email threads. Everyone loves email threads…right?! (Don’t worry you can still use your email. The messages will post directly to basecamp!) Once your project is underway, you’ll receive an email to set up your basecamp profile and we’ll be off and running!

tallyfy-crane-circular

3) pCloud

pCloud is a great online image/file sharing platform. This isn’t necessary for every project, but if you have more than 15-20 images for your website or if they’re too big to send through email or post on basecamp, we can use dropbox. We can also use this to share important logins and credentials instead of sending through email. I will set up a folder for the project and will share the folder with you via email. You can upload all images and files there.

Pcloud-logo-v2

4) The Development Process

THE DESIGN PROCESS
Designing a website, no matter how big or small, is an extensive process that can be overwhelming. I’ve outlined my process into 3 steps:

STEP 1 – LAYOUT AND DESIGN
A large and time-consuming part of website design is in the layout, structure, and design of the site. I’ll create the framework of the website and will send the homepage and a sub-page (or more upon request) for approval.

STEP 2 – DEVELOPMENT
Once the site layout and design is approved, I’ll move forward with the designing of all pages, functionality and responsive code, making sure your site looks great and functions nicely across all devices and web browsers.

STEP 3 – REVISIONS AND EDITS
Once the site is ready for final review, you’ll be able to review each page and we can make detailed edits until the site is revised completely.

5. Preparing for Launch

Once the site is ready to go live, all unnecessary plugins, pages, images and backend files will be removed. The new site will be backed up and saved locally, should it ever need to be restored. Once live, please allow 24-48 hours for propagation to occur. Some computers will need to be refreshed in order to see the new site, though most computers will see the new site immediately depending on the wifi connection.

Your website logins and all credentials will be sent to you via basecamp or email ensuring the security of your passwords. Though your logins and passwords will be saved locally, PLEASE SAVE ALL LOGINS FOR YOUR RECORDS AS WELL.

Upon completion, you’ll receive a link to my “moving forward” process where you’ll receive tips and tricks on marketing your new website and also information on our Maintenance/Security Plan which I highly recommend for all my clients.

If you have any questions, please feel free to email and we will respond between 24 to 48 hours. If you have not done so as yet, please complete our Website Questionnaire.


WEBSITE QUESTIONNAIRE

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